Thursday, November 21, 2019
Coca-Cola Company Assignment Example | Topics and Well Written Essays - 6750 words
Coca-Cola Company - Assignment Example The company produces ready to drink juices and teas in over 100 flavors. There has been a visible decline in the consumption of carbonated drinks as a result of the rising health concerns. Carbonated drinks make up a significant portion of Coca-Cola's sales. This is a good opportunity to increase sales of the non-carbonated drinks by entering into newer untapped markets. This document serves as a marketing plan for Minute Maid healthy beverages for the subsequent 12 month period. 2. Situation Analysis 2.1 SWOT Analysis The SWOT analysis is used to determine the internal strengths and weaknesses of an organization and the external opportunities and threats. The SWOT Analysis for Minute Maid is as follows: Strengths Weaknesses Strong brand with world wide recognition Strong supply chain Established distribution channels Excellent financial performance Quick response to market need Partnerships and licenses with other brands Standing out against competition in the saturated market More customer loyalty to the core the Coca-cola products Dormant market demand for soft drinks Opportunities Threats Changing consumer trends towards soft drinks Entering new market segments Developing further partnerships with other brands Competition Health concerns Risk of cannibalization Table 2.1 SWOT Analysis 2.2 FEPSOS Analysis Marketing Functions Marketing functions for Minute Maid include its strong branded high quality products which are designed around customer needs. The products are priced to deliver value and quality to the customers in monetary and non- monetary terms. The products are backed by and effective, extensive and result oriented marketing mix. Minute Maid also has a... Coca-Cola Company is the world's largest manufacturer, marketer and distributor of carbonated soft drinks and other beverages. The company was established in 1886 and has been successfully operating business over a span 123 years. Coca-Cola has established its presence in more than 200 countries and has 92,400 employees across the globe. The company boasts a product portfolio of over 3000 beverages and has a world wide market share of 47.2% with sales of 4107.1 million cases (1). There has been a visible decline in the consumption of carbonated drinks as a result of the rising health concerns. Carbonated drinks make up a significant portion of Coca-Cola's sales. This is a good opportunity to increase sales of the non-carbonated drinks by entering into newer untapped markets. Marketing functions for Minute Maid include its strong branded high quality products which are designed around customer needs. The products are priced to deliver value and quality to the customers in monetary and non- monetary terms. The products are backed by and effective, extensive and result oriented marketing mix. Minute Maid also has a strong distribution network which delivers its goods to the customers where and when they are needed. Porter's Five Forces Model can be used to analyze th
Tuesday, November 19, 2019
The Law Essay Example | Topics and Well Written Essays - 1500 words
The Law - Essay Example When Arthur is discharged from hospital he discovers that the landlord of his flat, which he was occupying before the accident, has let the flat to another tenant. Arthur applies to the Local Authority for alternative accommodation but is told that he fails to come within the statutory definition of homlessness. In the above there are several issues that need to be discussed on order to be able to discuss the legal actions that might result from the scenario. The issues that require examination are unfair dismissal with regard to the dismissal from work and dangerous driving on the part of Barry. With regard to the injuries of Arthur caused in the accident there needs to be a discussion on the chain of causation to determine whether Barry should be held liable for the suffering caused or whether Arthur has a claim against the doctor for the negligent treatment. In respect of the flat there needs to be a discussion on breach of contract and unlawful eviction as the landlord has let the flat to someone else in breach of the tenancy agreement. In respect of the homelessness there needs to be an examination of the Housing Act 1996 to determine why Arthur is not regarded as legally homeless. Unfair dismissal as is suggested is when an employer dismisses an employee without good reason. In some instances unfair dismissal can be regarded as automatically unfair. This might be the case in situations where the employer has not followed a proper dismissal procedure before dismissing the employee1. In some claims for unfair dismissal the employee has to have worked for the employer for at least a year whereas in other case the year rule does not apply. In recent times the law has been changed by placing statutory requirements on the employer before the employee can be dismissed. Previous legislation used to regard the employee more as a servant to the employer than a contributing member of the workforce2. Section 94 of the Employment Rights Act
Saturday, November 16, 2019
Service Marketing-Pizza Hut Essay Example for Free
Service Marketing-Pizza Hut Essay A subsidiary of PepsiCo, Inc. , the company oversees more than 11,000 pizza restaurants and delivery outlets in 90 countries worldwide. In October 1997, the company expected to become a subsidiary of Tricon Global Restaurants, Inc. , formed from the spin-off of PepsiCos restaurant holdings. Pizza Hut was founded in 1958 by brothers Dan and Frank Carney in their hometown of Wichita, Kansas. When a friend suggested opening a pizza parlorthen a raritythey agreed that the idea could prove successful, and they borrowed $600 from their mother to start a business with partner John Bender. Renting a small building at 503 South Bluff in downtown Wichita and purchasing secondhand equipment to make pizzas, the Carneys and Bender opened the first Pizza Hut restaurant; on opening night, they gave pizza away to encourage community interest. A year later, in 1959, Pizza Hut was incorporated in Kansas, and Dick Hassur opened the first franchise unit in Topeka, Kansas. In the early 1960s Pizza Hut grew on the strength of aggressive marketing of the pizza restaurant idea. In 1962, the Carney brothers bought out the interest held by Bender, and Robert Chisholm joined the company as treasurer. In 1966, when the number of Pizza Hut franchise units had grown to 145, a home office was established to coordinate the businesses from Wichita. Two years later, the first Pizza Hut franchise was opened in Canada. This was followed by the establishment of the International Pizza Hut Franchise Holders Association (IPHFHA). It aimed at acquiring 40 percent of the companys franchise operations, or 120 stores, and adding them to the six outlets wholly owned by Pizza Hut. The acquisitions, however, brought turmoil to the chain. Varied accounting systems used by the previous franchise owners had to be merged into one operating system, a process that took eight months to complete. In the meantime, sales flattened and profits tumbled. In early 1970 Frank Carney decided that the company practice of relying on statistics from its annual report to inform its business strategy was inadequate, and that a more developed, long-term business plan was necessary. The turning point occurred when Pizza Hut went public and began growing at an unprecedented pace. Pizza Huts corporate strategy, arrived at after much consultation and boardroom debate, emerged in 1972. The corporate strategys first priority was increasing sales and profits for the chain. Continuing to build a strong financial base for the company to provide adequate financing for growth was the second priority. The strategy also called for adding new restaurants to the chain in emerging and growing markets. In 1970 Pizza Hut opened units in Munich, Germany, and Sydney, Australia. That same year, the chains 500th restaurant opened, in Nashville, Tennessee. Further acquisitions that year included an 80 percent stake in Ready Italy, a frozen crust maker, and a joint venture, Sunflower Food Processors, formed with Sunflower Beef, Inc. The same year, the menus for all restaurants added sandwiches to the staple Thin n Crispy pizza offering. In 1971 Pizza Hut became the worlds largest pizza chain, according to sales and number of restaurantsthen just more than 1,000 in all. A year later the chain gained a listing on the New York Stock Exchange. Pizza Hut also achieved, for the first time, a one million dollar sales week in the U. S. market. At the end of 1972 Pizza Hut made its long-anticipated offer of 410,000 shares of common stock to the public. The company expanded by purchasing three restaurant divisions: Taco Kid, Next Door, and the Flaming Steer. In addition, Pizza Hut acquired Franchise Services, Inc. , a restaurant supply company, and J G Food Company, Inc. , a food and supplies distributor. The company also added a second distribution center in Peoria, Illinois. In 1973 Pizza Hut expanded further by opening outlets in Japan and Great Britain. Three years later the chain had more than 100 restaurants outside the United States and two thousand units in its franchise network. The companys 2,000th restaurant was opened in Independence, Missouri.
Thursday, November 14, 2019
Atwoods Attention to Words in The Handmaids Tale Essay -- Margaret A
Atwood's Attention to Words in The Handmaid's Tale The Handmaids Tale illustrates that dictatorship can be established by creating a state of fear once language controls are instituted. As a tradition to dystopian novels, Atwood has drawn much attention to the meaning of words and the significance of names, as well as the prohibition for women to read or write, in order to portray Gilead as a successful totalitarian state. Atwood is trying to make the point that in a dystopian world, language can be the power. The meaning of names is a central focus of the novel, because names define people. Their worth and functions are summarized by the names. To some extent, the names also discourage originality. This occurs especially to the Handmaids, whose names all begin with the prefix ââ¬Å"Ofâ⬠, plus their commanders names, forming names such as Offred, Ofglen, and Ofwarren. This act taken by the Gileadian state totally objectifies the Handmaids. They no longer have a status in the society, and instead they become possessive items of the commanders. In the case of Offred, she does not mention her real name throughout the entire novel. In fact, Offred is probably numbed by the reality that she doesnââ¬â¢t even want to mention her real name, as she once said, ââ¬Å"I must forget about my secret name and all ways back. My name is Offred now, and here is where I live.â⬠(p.185) As a result, she is often perceived as an imaginary figure. In a way, she has already lost her original identity, that we are unable to trace her in the future. Here, Atwood is trying to draw the attention that stripping peopleââ¬â¢s names may as well result in stripping their individuality. Furthermore, she has created a system of titles to oppress wome... ... has tried to warn the readers that there would be a genuine consequence if language is exploited. What Atwood is trying to promote to the readers is that words arenââ¬â¢t just words. Language is incredibly powerful for getting people to not look at the reality of things, or for making things to be more emotional than they need to be. Renaming can certainly be used to create a state of fear through distinctive classification. More importantly, it can significantly dehumanize people and take away their identities. Other than that, religious influences also allow the government to control the society psychologically. After all, language is an extremely important device in The Handmaids Tale. A good understanding of how language functions in the novel allows us to become aware of how a totalitarian regime can maintain its power through the control of language.
Monday, November 11, 2019
General Electric Strategic Position – 1981
General Electric (ââ¬Å"GEâ⬠), similar to many major corporations in the 1980s and 1990s, underwent a restructuring phase in line with the McKinsey Restructuring Pentagon. Through this restructuring, General Electric implemented a portfolio-planning model to manage the ever-increasing demands of a company involved in over 190 businesses. Ultimately, this model allowed GE to formally? GE set lofty goals of increasing earnings per share 25% faster than the growth of GNP. In order to achieve this the company needed to address productivity and possible realms of expansion, but the systems in place often led to a lack of focus. Reginald Jones attempted to create value and compete in the market by implementing strategic planning and then integrated strategic planning to address productivity. Through GEââ¬â¢s engagement of McKinsey & Co. they devised a structure of Strategic Business Units along with Portfolio Planning. The development of strategic business units allowed the company to stay competitive in their respective industries by acting somewhat autonomously from GE Corporate. In the restructured GE, the SBUs were responsible for identifying crossovers to expand their competitive position by utilizing the entire GE network. The Portfolio Planning Model allowed GE to allocate resources to each SBU based on Industry Attractiveness and Business Unit Strength. The allocation of resources focused development on specific projects instead of ââ¬Å"sprinkling money across a variety of businesses. â⬠This matrix later would be called the GE matrix, which allowed GE Corporate to quickly analyze a business plan by highlighting the potential industry growth (using a Five Forces-style analysis) and looking at the relative knowledge within GE to capitalize on the industries market share. After the allocation of resources, GE identified business unit strategy. This strategic planning was ahead of its time in terms of management theory. Strategic Planners were required at each business unit to assess the strategic positioning of opportunities (including potential divestment) and to identify portfolio balance. This portfolio assessment identified the overall business unit balance in terms of cash-flow generation and growth prospects. After these metrics were defined, performance targets were set based on the business strategy and perceived competitive position. When combined with the BCG Matrix, GE was capable of making allocation decisions readily, addressing the productivity issue while maintaining its competitive advantage in industries viewed with positive growth potential. One can say the creation of value at GE in the 1981 depended on its use of metrics to focus on specific industries and growth opportunities. This created value by allocating resources more effectively in order to predict market trends and anticipate demand within markets before customers were able to clearly identify what was needed. In addition, this created value in terms of the shareholder value maximization model as GE innovated in order to outpace growth in GNP. Returning to the McKinsey Restructuring Program, it stands that GE created additional value and became an even greater competitive force across their broad industry footprint by capitalizing on the linkages between their SBUs. Part of Reginald Jonesââ¬â¢ theory on implementing Sector level managers exemplified this value creation through corporate linkages. In order to stay away from a Holding Company status, GE Corporate realized it needed to add-value from the top-down. The end results was a structure whereby SBUs developed new business opportunities by ââ¬Ëextending into contiguous product-markets;ââ¬â¢ Sectors ââ¬Ëdeveloped new SBUs by diversifying within their macroindustry scopes;ââ¬â¢ and Corporate developed ââ¬Ënew sectors by diversifying into unserved macroindustries. ââ¬â¢ This renewed focus allowed GE to add value across its hierarchy, competing quicker and more efficiently than competitors while leveraging the full breadth of resources available to a truly diversified company. Additionally, due to GEââ¬â¢s restructure hierarchy; corporate was able to focus on what Jones called ââ¬Å"arenas. â⬠These arenas extended into nontraditional management, integrating new developments in techniques, motivation, and measurement, but were designed to create a vision for the future, which then linked back to the portfolio planning model in order to more appropriately allocate resources. As a result, GE decided to focus on the following arenas ââ¬â Energy, Communications, Energy Applications-productivity, Materials and Resources, Transportation & Propulsion, and Pervasive Services. These arenas drew direct linkages between organizations within GE, further leveraging the companyââ¬â¢s resources to compete more efficiently while creating shareholder value. Additionally, GE said that planning helps a company focus, but implementation and execution is the key to success. To this end, they developed their people internally at a faster rate then competitors, often shifting managers to completely new organizations in order to provide a fresh perspective on innovation and market potential. Planning became a way of life, but implementation and execution were the breath of the company, even as they faced a dynamic and continually changing organizational structure. General Electric in 1981 created value and became more competitive due to their focus. GE executives realized the shifting dynamics within a diversified company and provided a formal framework to identify opportunities and to put money to work in those arenas. Additionally, their ability to capture leverage from linkages, both with products and human resources, helped the company remain competitive and quicker then each industry player within their respective units. The overall restructuring and portfolio planning provided a framework for their growth and value creation, which Jack Welch capitalized on after the departure of Reggie Jones. We believe that the strategic planning approach implemented by Reginald Jones, CEO of GE was revolutionary and necessary for the time but the methodology remained unchanged and ineffective as the company grew through the 1970s. Jones was a person who had a clear vision for corporate growth and effective performance during recessionary times in the United States. He believed in creating a change, recognizing the problems the company was facing and implementing strategies to reshape the decision-making process in the corporation. The focus of the corporation was to impose the creation of business strategic units in order to gain a broader view on corporate management strategies. The main goal was to implement the companyââ¬â¢s vision across all business units across various industries. GE introduced a strategic planning system where management was expected to take strategic decisions and be involved pro-actively in the decision-making process. The corporate approach was to introduce clarity of the job functions in order to avoid ambiguity and miscommunication between the business units. Management was encouraged to strengthen their relationships with the team to integrate communication between the departments. Through the strategic planning system, the company recognized certain sectors that were less profitable than others and decided to prune the business units that did not grow rapidly or remain static. GE focused on further developing growing business units in new sectors by diversifying in unexplored industries. Overall, the corporation showed an average growth of 16% annually on their income statement for the decade between 1970 and 1980. GE delivered 26 consecutive quarters of improved earnings through two recessions; however, it faced some structural problems. The internal audit showed that strategic planning was slow and inefficient. Integration and cooperation between the business units was non-existent, which deprived innovation and opportunism within the corporation. The decentralized management led to the proliferation of 150 strategic business units. Additionally, financial analysis and control was rigid and did not promote cooperation between the business units. The strategic planning processes were heavily infringed by paperwork creating bureaucracy. In order to control the information, new management layers were created which resulted in expanding the staff of the organization. The paper-driven processes, in combination with the large staff at the business unit level, increased the costs and reduced the efficiency of personnel, reflecting the overall performance of the corporation. The large amount of paper reports slowed the decision-making process by the corporate management team that was inefficient to take action in search of further market growth. Due to these issues, the financial performance of GE was moderate and it matched the GNP index but did not outperform it. The corporate management focused on increasing growth while fighting inflation when the company was growing in size in both personnel and business units. We propose a different approach to confront the issues that GE was facing in their initial proposition for corporate strategic management. The company should focus on reducing the bureaucracy and improving the efficiency of the strategy decision-making process. This may be achieved by implementing regular face-to-face meetings with the corporate strategy management unit. GE could introduce more flexible financial controls to promote innovation and intrapreneurship while providing more integration across the business-level managers. A major problem to resolve was the excess cost of duplication and uncoordinated actions. GEââ¬â¢s focus should be on pruning less efficient business units that are not profitable and strengthening the SBUs that will provide the highest ROI. As mentioned above, the company was increasing its labor size while the SBUs remained inefficient. There are still some departments that are not as profitable as others but remained in operation. GE should concentrate in its comparative advantage in the industry to retrieve new rivals. Therefore, looking for new opportunities, along with undiscovered sectors, will provide the corporation with a greater competitive advantage in those industries.
Saturday, November 9, 2019
Employment Legislation Affecting Recruitment
ASSIGNMENT COVER SHEET Name:| Pancho Pablo Fernandes| Address:| PO Box, 491, Doha, Qatar| Post code / Zip:| 491| Telephone No:| 00974 55485261| Email Address:| [emailà protected] com| Date:| 1 September 2012| Course Name:| Diploma in Human Resources| Tutor Name:| Ms. Kirsty Cousins| Assignment Name:| Recruitment and Selection| Assignment Title:Recruitment and Selection Unit Title:Examine employment legislation with regard to recruitment Course Title: Name:Pancho Pablo Fernandes Date:01 September 2012Introduction In this assignment I will discuss the employment legislation in force that ensure fair manpower hiring protocol thereby safeguarding candidates from being discriminated on different grounds. The assignment task is: * Evaluate current employment legislation as it affects recruitment and selection of personnel Background Employers during the pre-industrialization era were more focused on having the most suitable manpower in terms of strength, color, ethnic background, gender, religion etc.Child labor was well practiced by employers with intention of saving on overheads. There was no concern for safety & suitable working conditions due to inequality of bargaining power between employer & worker. It was through rise and fall of Governments that created various acts outlawing discriminations most of which pertained to employment. Discriminations related acts have come into force mostly during the second half of the 19th century and till date undergo revisions / modifications thereby ensuring fair employment protocol.This assignment will share light on some important legislation concerning recruitment & selection of workers. Analysis Most countries have a set up legal authority / body which monitors companyââ¬â¢s recruitment practices. Employment discriminations can be direct or indirect. Direct discrimination is when a group of candidates are treated less favorably in comparison to another group. Indirect discrimination is when certain criteria is impos ed which limits particular group/s of candidates from applying or being appointed for a job, such as built, height, weight.The Equality Act of 2010 (UK) protects discrimination of people under protected characteristics that include age, disability, gender, race, religion, marital status, pregnancy, sex & sexual orientation. The evolvement of following acts defines legislations prohibiting discrimination while promoting equal opportunity and diversity to all; a. Gender ââ¬â Gender discrimination is controlled by; i. Sex Discrimination Act of 1975 (UK): This act protected both men & women from being discriminated on fronts of sex or marriage. ii.Employment Equality Regulation of 2003 ââ¬â Sexual Orientation (UK): This act prohibited the employer to discriminate employees on sexual orientation. iii. Equality Act of 2010: Part of this act enables an employer to appoint / promote a candidate although he/she has equal merit that the other but is classified under the protected char acteristics or is thought to suffer a disadvantage of being in such category. A positive action example would be a lady being offered a General Manager role in our organization instead of a male candidate, since the organization mostly awarded such roles to males. . Race / Religion ââ¬â This discrimination is controlled by; i. Race Relations Act of 1963 (UK): This act prohibited discrimination on grounds of race, color, ethnical background / national origin. ii. Equality Act of 2010 ââ¬â Part of this legislation defines the ââ¬Å"Positive Actionâ⬠clause that can be used by an employer to recruit. As an example, a Sri Lankan Muslim candidate could be recruited instead of a Filipino or Indian candidate since the company had most of its workforce from India (Hindus mostly) & Philippines (Christians) c.Age ââ¬â Age discrimination is controlled by; i. Employment Equality Regulation of 2006 ââ¬â Age (UK): In addition to gender & race discrimination; employers could not discriminate employees on grounds of age. However the Equality Act of 2010 has superseded this act. ii. Equality Act of 2010 ââ¬â Part of this legislation defines the ââ¬Å"Positive Discriminationâ⬠clause that can be used by an employer to recruit within certain age groups. Example: Since majority of our companyââ¬â¢s office level workforce aged below 40, the next recruitment phase could set age criteria as + 40 years. d.Disability ââ¬â The Disability Discrimination Act of 1995 (UK) was replaced by the Equality Act of 2010. One of its clauses describes that an employer cannot use discriminative questions to asses a candidateââ¬â¢s disability unless the candidate has to complete an exercise as part of the selection process. However, an employer can lawfully question the candidate, asking if he/she needed any reasonable adjustment to enable them perform at an exercise. Conclusion Employment legislations define guidelines for non-discrimination on basis of vari ous factors such as ethnic background, disabilities, gender, age & race.Most developed countries have its own employment legislation defined in a way that it covers most of its population. In the modern world, employers violating employment regulations can be penalized by the law. Sources of Information Internet Research 1. Wikipedia a) http://en. wikipedia. org/wiki/Employment_Equality_Regulations b) http://en. wikipedia. org/wiki/Employment_Non-Discrimination_Act c) http://en. wikipedia. org/wiki/Equal_Pay_Act_of_1963 d) http://en. wikipedia. org/wiki/Sex_Discrimination_Act_1975 e) http://en. wikipedia. rg/wiki/Race_Relations_Act_1976 2. http://www. homeoffice. gov. uk/publications/equalities/equality-act-publications/equality-act-guidance/employment-health-questions? view=Binary 3. http://www. homeoffice. gov. uk/publications/equalities/equality-act-publications/equality-act-guidance/positive-action-recruitment? view=Binary 4. http://www. homeoffice. gov. uk/publications/equaliti es/equality-act-publications/equality-act-guidance/positive-action-practical-guide? view=Binary 5. http://www. equalrightstrust. org/ertdocumentbank/bob%20hepple. pdf
Thursday, November 7, 2019
Free Essays on Y2K Bugged
Y2K Bugged - What Happened? Were Y2K remediation efforts a big waste of time and money for corporate America? The answer looks to be a resounding no. Network professionals have reported a host of benefits they will enjoy in 2000 and beyond because of IT inventories, business analysis and system testing completed under the umbrella of Y2K preparedness. Overall, the U.S. spent more than $100 billion fixing the Y2K problem since 1995, according to John Koskinen, the federal government's Y2K czar. He estimates that the rest of the world spent an additional $100 billion to repair and replace computer systems and networks in preparation for the millennium date change. The investments appear to have been wise. While many government agencies and companies experienced minor Y2K-related glitches, no significant system outages occurred over New Year's weekend. And although it is still early to declare absolute victory over Y2K, date-change problems expected during the next few weeks and months will likely be nuisances rather than business-crippling matters. The lesson we have learned. As IT executives close up their command centers, they are putting together the lessons they have learned from the Y2K drill. They say one of the biggest advantages is Y2K forced them to thoroughly inventory and document IT systems and networks. "We were able to conduct a very intensive inventory of all our systems," says Lyn McDermid, chief information officer of Virginia Power in Richmond, Va. "As a result of that, we have eliminated quite a few redundant applications, and we eliminated systems that were obsolete. That should reduce our support costs. "We were also able to introduce some new technology and jump-start our Web development. We feel that we really did get ancillary benefits from Y2K." Similarly, Prudential Insurance created strategic inventories of its software, hardware and business partners. Irene Dec, Prudential's Y2K program ma... Free Essays on Y2K Bugged Free Essays on Y2K Bugged Y2K Bugged - What Happened? Were Y2K remediation efforts a big waste of time and money for corporate America? The answer looks to be a resounding no. Network professionals have reported a host of benefits they will enjoy in 2000 and beyond because of IT inventories, business analysis and system testing completed under the umbrella of Y2K preparedness. Overall, the U.S. spent more than $100 billion fixing the Y2K problem since 1995, according to John Koskinen, the federal government's Y2K czar. He estimates that the rest of the world spent an additional $100 billion to repair and replace computer systems and networks in preparation for the millennium date change. The investments appear to have been wise. While many government agencies and companies experienced minor Y2K-related glitches, no significant system outages occurred over New Year's weekend. And although it is still early to declare absolute victory over Y2K, date-change problems expected during the next few weeks and months will likely be nuisances rather than business-crippling matters. The lesson we have learned. As IT executives close up their command centers, they are putting together the lessons they have learned from the Y2K drill. They say one of the biggest advantages is Y2K forced them to thoroughly inventory and document IT systems and networks. "We were able to conduct a very intensive inventory of all our systems," says Lyn McDermid, chief information officer of Virginia Power in Richmond, Va. "As a result of that, we have eliminated quite a few redundant applications, and we eliminated systems that were obsolete. That should reduce our support costs. "We were also able to introduce some new technology and jump-start our Web development. We feel that we really did get ancillary benefits from Y2K." Similarly, Prudential Insurance created strategic inventories of its software, hardware and business partners. Irene Dec, Prudential's Y2K program ma...
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